Emergency services

You should always call 999 or go to A&E (Accident & Emergency) in an emergency. You can find more helpful advice and information on what to do in an emergency below.

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When to go to A&E

You should always go to A&E for serious injuries and life-threatening emergencies. These can include:

  • Loss of consciousness.
  • Fits that aren’t stopping.
  • Chest pain.
  • Breathing difficulties.
  • Severe bleeding.
  • Severe allergic reactions.
  • Severe burns or scalds.
Emergency prescriptions

You can get an emergency supply of a repeat prescription from 111 online.

When to call NHS 111

You can call 111 or get help from 111 online if you’re not sure what to do and if you think you need medical help right now. You can also call 111 if our surgery is closed (out-of-hours).

You will be directed to the best place to get help, depending on your medical issue.

111 can’t issue fit notes or book, change or cancel an appointment. You should call the surgery to rearrange an appointment.

Outside surgery opening hours

If you need to speak to a doctor or nurse outside of surgery opening hours, then NHS 111 can help. NHS 111 is available 24 hours a day, seven days a week. You can also do a lot of important things like booking an appointment, getting test results or finding more health and care information on our website.

View our online services