Team member descriptions

Care Co-ordinator

We can help in a variety of ways for example:

  • Have you got poor mobility?
  • Do you struggle with personal care, bathing etc.
  • Would you benefit from equipment such as grab rails, raised toilet seat ?
  • Are you struggling with shopping or cooking?
  • Have you fallen recently?
  • Are you are carer and struggling?
  • Are you worried about your memory?
  • Do you worry about your energy ?
  • Have you had a full benefit / income check?
  • Would you like support from bereavement groups or services?
  • Would you benefit from the Handyperson DIY scheme?
  • Have you had a home safety check i.e. fire alarm, door locks etc.
  • Would you like advice on living well?
  • Are you Isolated? are you lonely? Would you like to get out more? We can offer support to identify groups or activities to overcome isolation and loneliness.

How do I access this service?

It's simple...

You can talk to the receptionist, any healthcare professional or your GP and one of our Care Coordinators will contact you.  This will usually be by telephone in the first instance and then if needed a possible home visit.  We can help you identify areas in your life where local activities and support could help you feel better, more safe and confident in your own home or help you manage your current situation and health.

Who works for the PCN to help support our practices?

Our PCN has GPs and Managers representing each of the four surgeries including some administrative support for the Clinical Director (Dr Embling) and the Strategic Manager Sheila Byford-Rew.

The PCN can employ additional staff to help care for our patients and the GP Contract introduced and funded 12 new roles that can work in Primary Care:

  • Clinical Pharmacist
  • Pharmacy Technician
  • Social Prescribing Link Worker
  • Health and Wellbeing Coach
  • Care Co-ordinator
  • Physician Associate
  • First Contact Physiotherapists
  • Dieticians
  • Podiatrists
  • Occupational therapists
  • Mental Health Practitioner
  • Paramedic
  • Nursing Associate

As a PCN let us introduce you to some of the PCN team who work with us here at Carnon Downs Surgery.